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1. Introduction

Welcome to The Luna Charm ("we", "our", "us"). These Terms of Service govern your use of our website [www.thelunacharm.com] and the services we provide. By accessing or using our website and services, you agree to comply with these Terms of Service.
 

2. Use of Our Services

• You must be at least 18 years old to use our services.

• You agree to provide accurate and complete information when using our services.

• You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
   

3. User Conduct

• You agree not to use our website or services for any unlawful or prohibited purpose.

• You agree not to interfere with or disrupt our website or services or the servers or networks connected to our website or services.
   

4. Booking and Payment

• Bookings are subject to availability and confirmation.

• Payment is required at the time of booking and can be made via the methods specified on our website.

• Prices are subject to change without notice.

• No grace period.
   

5. Cancellation and Refunds

• Payment will be forfeited for any cancellation within 48 hours of appointment

• Reschedule must be done 48 hours before your appointment (Subject to availability). Else it will be considered as cancellation and payment will be forfeited.
   

6. Intellectual Property

• All content on our website, including text, graphics, logos, images, and software, is the property of The Luna Charm or its licensors and is protected by copyright and other intellectual property laws.

• You may not reproduce, distribute, modify, or create derivative works of any content without our prior written consent.
   

7. Limitation of Liability

• We are not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website or services.

• Our total liability to you for any claim arising out of or in connection with these Terms of Service shall not exceed the total amount paid by you for the services in question.
   

8. Indemnification

• You agree to indemnify, defend, and hold harmless The Luna Charm and its affiliates, directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses arising out of or in connection with your use of our website or services.
   

9. Governing Law and Dispute Resolution

• These Terms of Service shall be governed by and construed in accordance with the laws of Singapore.

• Any dispute arising out of or in connection with these Terms of Service shall be subject to the exclusive jurisdiction of the courts of Singapore.
   

10. Changes to These Terms of Service

• We reserve the right to modify or revise these Terms of Service at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website or services after the posting of changes constitutes your acceptance of such changes.
   

11. Contact Us

If you have any questions about these Terms of Service, please contact us at:

The Luna Charm
info@thelunacharm.com
+65  88721136
 

Acceptance of Terms

By using our website and services, you signify your acceptance of these Terms of Service. If you do not agree to these terms, please do not use our website or services.